Terms of Service
Last updated: December 2024
IMPORTANT: By using DiagBuddy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, do not use this service.
1. Service Description
DiagBuddy is an AI-powered diagnostic assistance tool designed to help automotive professionals with diagnostic information, DTC code lookup, technical service bulletins, and general repair guidance.
2. Intended Users
DiagBuddy is intended for use by:
- Qualified automotive technicians
- Professional mechanics
- Automotive service professionals
This service is NOT intended for untrained individuals attempting vehicle repairs.
3. AI-Generated Content Disclaimer
CRITICAL DISCLAIMER:
DiagBuddy uses artificial intelligence to provide diagnostic suggestions. AI-generated content may contain errors, inaccuracies, or outdated information.
- All diagnostic suggestions are for informational purposes only
- AI responses are NOT a substitute for professional training, experience, or judgment
- Always verify information against OEM service manuals and specifications
- Never rely solely on AI suggestions for safety-critical repairs
4. Professional Responsibility
As a qualified professional using this service, YOU are solely responsible for:
- Verifying all diagnostic information through proper diagnostic procedures
- Using appropriate safety equipment and procedures
- Following manufacturer specifications and guidelines
- Making final repair decisions based on your professional judgment
- Ensuring all repairs meet applicable safety standards
5. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
DiagBuddy, its owners, operators, and affiliates shall NOT be liable for any:
- Direct, indirect, incidental, special, or consequential damages
- Vehicle damage resulting from repairs
- Personal injury or death
- Property damage
- Loss of profits or business interruption
- Any damages arising from reliance on AI-generated content
This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise).
6. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Merchantability
- Fitness for a particular purpose
- Accuracy or completeness of information
- Non-infringement
- Reliability or availability
7. Data Sources
DiagBuddy incorporates data from various sources:
- NHTSA: Recall and complaint data from the National Highway Traffic Safety Administration (public data)
- DTC Database: Generic OBD-II and manufacturer-specific codes
- AI Models: Trained on general automotive knowledge
We make no guarantees about the accuracy, completeness, or timeliness of any data.
8. Subscription and Payment
- Free tier: Limited features and usage
- Paid tiers: Subscription-based with monthly billing via Stripe
- Cancellation: You may cancel at any time; access continues until end of billing period
- Refunds: Handled on a case-by-case basis
9. Acceptable Use
You agree NOT to:
- Use the service for any illegal purpose
- Attempt to reverse engineer or exploit the service
- Share your account credentials
- Use automated systems to access the service (scraping, bots)
- Redistribute or resell diagnostic information commercially
10. Account Termination
We reserve the right to suspend or terminate accounts that:
- Violate these Terms of Service
- Engage in fraudulent activity
- Abuse the service or other users
11. Indemnification
You agree to indemnify and hold harmless DiagBuddy and its operators from any claims, damages, losses, or expenses arising from:
- Your use of the service
- Your violation of these terms
- Repairs performed based on information from this service
- Any third-party claims related to your use
12. Governing Law
These Terms shall be governed by the laws of the United States. Any disputes shall be resolved through binding arbitration.
13. Changes to Terms
We may modify these Terms at any time. Continued use after changes constitutes acceptance of the new Terms.
14. Contact
For questions about these Terms, contact: [email protected]
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.